Maturity is not an easy concept to get down to a single paragraph, but consider this. Premise: The quality of a software system is largely governed by the quality of the process used to develop and maintain the software. Basics: The first step in improving the existing situation is to get management buy-in and management action to clean up the software management processes (walk the talk, as TQMers frequently say). Integration: The second step is to get everyone working together as a team. Measurement: The third step is to establish objective ways of understanding status and predict where things are going in your process. Continuous improvement: Understand that this is building a foundation for continually getting better.
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