MIDTERM EXAMINATION Fall 2009 ENG201- Business and Technical English Writing

Question No: 1    ( Marks: 1 )    - Please choose one

 Which of the followings are an essential component of employment process?

       ► Reflections

       ► References

       ► Fractions

       ► Recommendations - Correct

   

Question No: 2    ( Marks: 1 )    - Please choose one

 Which of the following is the basis of Courtesy?

       ► Inclined attitude

       ► Biased attitude

       ► You-attitude - Correct

       ► Offensive attitude

   

Question No: 3    ( Marks: 1 )    - Please choose one

 Which of the followings are included in Functional words?

       ► Conjunctions, prepositions, nouns, pronouns

       ► Conjunctions, prepositions, articles, pronouns - Correct

       ► Conjunctions, prepositions, articles, adjectives

       ► Conjunctions, interjections, articles, pronouns

   

Question No: 4    ( Marks: 1 )    - Please choose one

 A fault in the communication procedure where the meaning of the message is lost ‘in translation’ from intention to language or from language to understanding is called............

       ► Distortion - Correct

       ► Noise

       ► Redundancy

       ► Feedback

   

Question No: 5    ( Marks: 1 )    - Please choose one

 What is the emphasis of a Functional resume?

       ► Place the name and professional objectives at the top

       ► Provide functions and tasks the applicant can perform- Correct

       ► Put the most important information first

       ► Make your name and professional achievements prominent

   

Question No: 6    ( Marks: 1 )    - Please choose one

 What is the goal of a Non-conventional resume?

       ► Provide functions and tasks the applicant can perform

       ► Place the name and professional objectives at the top- Correct

       ► Put the most important information first

       ► Make your name and professional achievements prominent

   

Question No: 7    ( Marks: 1 )    - Please choose one

 Which of the followings are real but unnamed readers?

       ► Phantom Readers- Correct

       ► Future Readers

       ► Complex Readers

       ► Technical Readers

   

Question No: 8    ( Marks: 1 )    - Please choose one

 Why Comparison is useful for paragraph development?

       ► It emphasizes similarities - Correct

       ► It emphasizes differences

       ► It emphasizes advantages

       ► It emphasizes disadvantages

   

Question No: 9    ( Marks: 1 )    - Please choose one

 Which of the following complimentary close is accurate in general letter writing?

       ► Yours sincerely,

       ► Sincerely,

       ► Yours respectfully,

       ► All of the above- Correct

   

Question No: 10    ( Marks: 1 )    - Please choose one

 How the credibility of the communicator can be systematically analyzed?

       ► Through written communication

       ► Through communication probe- Correct

       ► Through oral communication

       ► Through non verbal communication

   

Question No: 11    ( Marks: 1 )    - Please choose one

 What is meant by the term 'Connotative'?

       ► It refers to the literal meaning of words.

       ► It refers to the associations that are connected to a certain word.- Correct

       ► It refers to general meaning of words.

       ► It refers to cognitive meaning of words.

   

Question No: 12    ( Marks: 1 )    - Please choose one

 In which of the following message categories would you place sales and marketing   messages?

   

   

 

       ► Persuasive - Correct

       ► Positive

       ► Negative

       ►  Routine

   

Question No: 13    ( Marks: 1 )    - Please choose one

 Which plan or model is mostly used in business messages?

          

  

       ► The logical plan or its variation

       ► The emotional appeal or its variation

       ► The AIDA model or its variation

       ► All of the above - Correct

   

Question No: 14    ( Marks: 1 )    - Please choose one

 What can be considered as the heart of a report?

   

       ► A variety of components

       ► Introduction, body, and a close - Correct

       ► Only the body of the report

       ► The introduction of a report

   

Question No: 15    ( Marks: 1 )    - Please choose one

 When you are writing a routine message, what kind of approach will be used?

     

  

       ► The direct approach - Correct

       ► The indirect approach

       ► The long approach

       ► None of the above

   

Question No: 16    ( Marks: 1 )    - Please choose one

 Which of the following you should avoid when writing a claim letter?

   

       ► Direct request

       ► Professional tone

       ► A complaining tone - Correct

       ► Specific details

   

Question No: 17    ( Marks: 2 )

 Explain the phrase ‘Readers react on a moment-by-moment basis’?

Question No: 18    ( Marks: 2 )

 What is a bad news message?

   

Question No: 19    ( Marks: 3 )

 What are Claims and Adjustments?

   

Question No: 20    ( Marks: 5 )

 How will you write and plan a sales letter?

   

Question No: 21    ( Marks: 10 )

 DESCON a multi-national company needs the services of highly competent MCS for the post of System Analyst with at least five years of experience in the relevant field. If you think you qualify the said criteria and you have the skill to work with the company, send your CV to P.O Box 1122 before 23^rd of this month.