MIDTERM EXAMINATION Spring 2009 ENG201- Business and Technical English Writing

Question No: 1    ( Marks: 1 )    - Please choose one

 A letter or report to a customer from an employer belongs to which kind of communication?

       ► official communication

       ► officer communication

       ► administrator communication

       ► manager communication

   

Question No: 2    ( Marks: 1 )    - Please choose one

 Which of the following aims at gathering specific information?

       ►  Letter of claim

       ► Letter of request

       ► Letter of inquiry

       ► Letter of information

   

Question No: 3    ( Marks: 1 )    - Please choose one

 Which of the following is best when you want immediate feedback?

       ► Oral medium

       ► Written medium

       ► Electronic medium

       ► All of the above

   

Question No: 4    ( Marks: 1 )    - Please choose one

 Which phrase is correct?

       ►  When were you born?

       ► When you are born?

       ►  When are you born?

       ►  When you born?

   

Question No: 5    ( Marks: 1 )    - Please choose one

 Which is farthest in the past?

       ► couple of days

       ► last week

       ► a day before yesterday

       ► a month ago

   

Question No: 6    ( Marks: 1 )    - Please choose one

 Which phrase is used during a presentation?

       ► Thanks for giving me a hand.

       ► Thank you very much for your time today.

       ► Thank you for your quick response.

       ► Thank you for your corporation.

   

Question No: 7    ( Marks: 1 )    - Please choose one

 Which of the followings are included in Functional words?

       ► Conjunctions, prepositions, nouns, pronouns

       ► Conjunctions, prepositions, articles, pronouns

       ► Conjunctions, prepositions, articles, adjectives

       ► Conjunctions, interjections, articles, pronouns

   

Question No: 8    ( Marks: 1 )    - Please choose one

 Which of the following is achieved through a balance between precise language and familiar language?

       ► Clarity

       ► Correctness

       ► Concreteness

       ► Conciseness

   

Question No: 9    ( Marks: 1 )    - Please choose one

 Letters are usually just one page and consist of three sections ---------------

       ► Salutation, subject matter, references

       ► Front matter, summary, conclusion

       ► Body, references, end matter

       ► Front matter, body, end matter

   

Question No: 10    ( Marks: 1 )    - Please choose one

 Which of the following is used in a letter to emphasize a point or to include a brief personal message?

       ► Foot notes

       ► Post script

       ► End notes

       ► All of the above

   

Question No: 11    ( Marks: 1 )    - Please choose one

 Which of the following should be essentially considered during speeches and presentations?

       ► Dress

       ► Time

       ►  Appearance

       ► Microphone

   

Question No: 12    ( Marks: 1 )    - Please choose one

 Which of the followings use Salutations?

       ► Memorandums

       ► Letters

       ► Informal speech

       ► Proposals

   

Question No: 13    ( Marks: 1 )    - Please choose one

 What strategies should be opted for writing to Technicians?

       ► Keep introductions and background information brief

       ► Make information accessible

       ► Provide short definitions or explanations of any unfamiliar term

       ► All of the above

   

Question No: 14    ( Marks: 1 )    - Please choose one

 Claim letter is also called:

       ► Transmittal letter

       ► Credit refusing letter

       ► Adjustment letter

       ► Complaint letter

   

Question No: 15    ( Marks: 1 )    - Please choose one

 While writing persuasive messages which four things should be kept in mind about your audience?

       ► Main idea, consideration, needs and appeals, logic

       ► Semantics, emotion and logics, clarity, consideration

       ► Needs and appeals, emotion and logic, credibility, semantics

       ► Credibility, logics, main idea, emotion

   

Question No: 16    ( Marks: 1 )    - Please choose one

 Which of the following can be defined as follows

“It is not merely politeness with mechanical insertion of ‘please’ and ‘thank you’, rather it is politeness that grows out of respect and concern for others.”

       ► Clarity

       ► Courtesy

       ► Consideration

       ► Credibility

   

Question No: 17    ( Marks: 2 )

 What do you know about ‘Phantom Readers’?

   

Question No: 18    ( Marks: 2 )

 Which factors should be kept in mind while editing the message?

   

Question No: 19    ( Marks: 3 )

 Which characteristics are most important part of Correctness?

   

Question No: 20    ( Marks: 5 )

 Which characteristics ensure ‘Completeness’ to a document?

   

Question No: 21    ( Marks: 10 )

 Describe and explain any FIVE characteristics of Conciseness.